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Service

Password recovery.

Locked out of your own encrypted drive, archive, or accounting file? We attempt recovery for assets you legally own.

Turnaround
Varies by job
How
In person or remote
Good for
Individuals & estates
Price
From $100 — quoted per job
01

What it is.

A technical attempt to regain access to encrypted or password-protected data you own.

Passwords get forgotten. Encryption software gets upgraded and the old key no longer works. A loved one passes away and their laptop has a password no one knows. A hard drive is encrypted and the software used to encrypt it is no longer installed. These situations are common — and in many cases, recovery is possible.

We work with encrypted drives (BitLocker, VeraCrypt, FileVault, LUKS), password-protected archives (ZIP, 7z, RAR), office documents (Word, Excel with password protection), and accounting files (QuickBooks, etc.). Recovery success depends on the encryption strength and what information you can provide about the original password — but we always give you an honest assessment before charging anything.

02

What’s included.

A technical attempt at access recovery — using every legitimate method available for the specific type of protection involved.

01
Ownership verification

Before any work begins, we verify you own the device or data, or have legal authority to access it. This is non-negotiable and protects everyone involved.

02
Technical assessment

We identify the exact encryption type and configuration, which determines what recovery methods are feasible and what the realistic probability of success is.

03
Recovery attempt

We use password testing, key recovery, metadata analysis, and other technical methods appropriate to the specific type of protection. We work within the scope of what’s been quoted.

04
Result and documentation

If successful, you regain access to your data. If not, we document what was attempted and why it wasn’t successful — so you have an honest record of the effort.

03

How it works.

01

Free consultation

Honest assessment

Tell us what you’re locked out of and what you know about the original password. We give you an honest assessment of the chances of success before you spend anything.

02

Ownership verification

Required before work starts

We verify ownership or legal authority. For most individuals this is a receipt, a serial number match, or similar documentation. For estates, this is next-of-kin documentation.

03

Recovery attempt

Timeline varies

We work on your device using the methods appropriate to the encryption type. Timeline varies significantly — from hours to days — depending on the type of protection and what we know about the password.

04

Result

You pay only if successful

If we successfully recover access, you pay the quoted fee. If we’re not successful after the agreed attempt, you don’t pay for the recovery — only for any billable assessment time agreed in advance.

04

Common questions.

Can you crack BitLocker or VeraCrypt encryption?

Strong, full-disk encryption like BitLocker and VeraCrypt with a good passphrase is not crackable by brute force in any reasonable timeframe. What we can do: attempt to locate the recovery key (for BitLocker), look for password hints or related files, and test likely passwords based on what you know about how you set it up. We’ll be honest with you about what’s realistic.

My family member passed away and I need to access their computer. Can you help?

Yes, with appropriate documentation. We work with next-of-kin and estate executors. You’ll need to provide documentation of your relationship to the deceased and your authority to access the estate (death certificate, letters of administration, etc.).

Get help now

Tell us what’s going on.

Send a few details and a certified specialist replies within 24 hours — sooner during evening and weekend hours.

Call or text(210) 560-0286
ServingSan Antonio & surrounding areas · nationwide remote