Selling, donating, or retiring a device? We wipe drives so your data is truly gone — with written documentation that proves it.
A verifiable, documented wipe of your storage media — not just a format, but a proper sanitization that makes data unrecoverable.
When you sell or donate a computer, a basic format or factory reset doesn’t erase your data — it just removes the pointers to it. The files are still there and can be recovered by anyone with basic forensic tools. The same applies to external drives, USB drives, and SSDs. If you’ve used it for anything personal or business-sensitive, it needs to be properly sanitized before it leaves your hands.
We use sanitization methods that comply with NIST Special Publication 800-88 — the industry-standard guideline for secure media sanitization. For HDDs, this means multiple-pass overwriting. For SSDs, this means the drive’s built-in secure erase command. We provide a written certificate documenting the method used, the date, and the drive’s serial number.
A documented, verifiable wipe — not just a format.
We log the make, model, and serial number of each drive before sanitization begins. This is used in the completion certificate.
Multi-pass overwrite for HDDs. Manufacturer secure erase for SSDs and NVMe drives. The method is matched to the media type for maximum effectiveness.
After sanitization, we run a verification pass to confirm the overwrite completed successfully and no data is recoverable from the sectors we have access to.
A written certificate documenting the drive serial number, sanitization method, verification outcome, and date. Keep this for your records.
Sanitization is permanent and irreversible. Make sure you have copies of anything you need before the drive arrives — we can’t recover data after sanitization.
Bring the device or just the drive (if you can remove it) to us in San Antonio. We log the serial number and confirm the scope before starting.
We run the appropriate sanitization process and a verification pass. Most drives are complete the same day.
You pick up the device along with a written certificate of sanitization. The device is ready to sell, donate, or recycle.
No. A factory reset removes operating system files but doesn’t overwrite your personal data. A basic format just removes the file table — the underlying data is still on the drive and recoverable with common tools. Proper sanitization overwrites the actual data sectors.
Yes. Overwriting an SSD the same way you would an HDD doesn’t work reliably due to wear leveling. For SSDs, we use the drive’s built-in ATA Secure Erase command or the manufacturer’s secure erase tool, which is the correct method for flash storage.
In most cases, yes — we can attach the drive externally and run sanitization without needing the operating system to boot. If the drive has hardware failure that prevents read/write access, sanitization may not be possible, and physical destruction may be the appropriate alternative.