Malware that won’t leave. Files you thought were gone. A ransom note on the screen. A password no one can find. HC Computer Security Services helps San Antonio individuals and small businesses recover data, clean up infections, and understand exactly what happened — in plain English.
Viruses, pop-ups, browser hijacks, and stubborn infections cleaned out for good — with your device returned safe to use.
Want to know what the malware actually did — what it touched, what it sent out, how it got in? We trace it and explain it.
Deleted, corrupted, or stuck behind a failing drive? We recover photos, documents, and business files whenever it's possible.
If your files are locked and a ransom is being demanded, we contain it, find out how it happened, and work to get your data back.
Locked out of your own encrypted drive, archive, or accounting file? We attempt recovery on assets you legally own.
Selling, donating, or retiring a device? We wipe drives so your data is truly gone — with documentation that proves it.
You don’t need to know anything technical to work with us. We handle the details and keep you in the loop the whole way.
Tell us what happened. We ask a few questions and let you know if we can help — before you spend anything.
We explain exactly what the work involves and give you a written price upfront. No surprises, no hourly guesswork.
You hand off the device (in person or via secure shipping). We do the technical work and keep you updated along the way.
You get your device back with everything documented in plain English — what we found, what we did, and what it means.
Encryption, deletion, and failing hardware are not the end of the road. A certified specialist can often recover what you thought was gone.
These are some of the situations we help with. Every case is different — if yours isn’t listed, get in touch and we’ll tell you honestly if we can help.
You saw something that didn’t look right, clicked it before you realized, and now your computer is slow, showing ads it shouldn’t, or behaving strangely. We find out exactly what happened and clean it up.
Ransomware typically enters through email. We contain it, find out how far it spread, assess what data can be recovered, and help you understand what happened so it doesn’t happen again.
A clicking sound, a power surge, or a drive that just stopped showing up. We image the drive as carefully as possible and attempt to recover what’s still readable from the surface.
A password that was right, an encryption key that’s somewhere, or software that was on the old machine. We diagnose what’s blocking access and attempt to recover it — for assets you legally own.
Most computer security problems don’t happen at 2 PM on a Tuesday. We schedule around your life, not a 9-to-5.
Remote consultations and most diagnostics can be scheduled the same day you get in touch.
Send a few details and we’ll reply within 24 hours — often the same evening. Prefer to talk now? Call or text.