Legal & Compliance Statement

Service Limitations & Scope

This company provides IT administration, cybersecurity consulting, malware remediation, and data recovery services. We do not currently offer or advertise Private Investigation services, litigation support, or the collection of digital evidence for legal proceedings.

All data recovery and password assistance services are performed strictly for the rightful owner of the device or data for the purpose of restoring business operations or personal access.

Certifications & Expertise

Our incident response methodologies are guided by industry best practices. Our staff holds advanced, globally recognized certifications including the GIAC Certified Forensic Analyst (GCFA), GIAC Certified Forensic Examiner (GCFE), and GIAC Network Forensic Analyst (GNFA).

Website Privacy & Data Collection Policy

At HC Computer Security Services, operational security and client confidentiality are our highest priorities. This section outlines how we handle the information you provide when using the contact forms on our website.

Information We Collect

When you submit a request through our secure contact form, we collect only the information necessary to evaluate your incident and establish communication. This includes:

• Your Full Name
• Email Address
• Phone Number
• The details of your issue provided in the message field

How We Use Your Information

The information collected is used exclusively for the purpose of incident triage, providing consultation quotes, and delivering requested cybersecurity services. Your data is transmitted securely to our internal systems to allow our analysts to review your case.

Data Security & Retention

Given the sensitive nature of digital forensics and malware remediation, any information submitted via our website is treated with strict confidentiality. We retain contact form submissions only for as long as necessary to resolve your inquiry or maintain necessary business communication records, after which it is securely purged from our active contact systems.

Texas Privacy Compliance

We operate in compliance with applicable Texas state regulations regarding data privacy and the protection of sensitive personal information. If you wish to have your contact details removed from our communication records after an initial inquiry, you may request deletion by contacting us directly.